judi44 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy ("Policy") describes how judi44 ("judi44", "We", "Us", "Our") collects, uses, stores, shares, and protects the personal data of individuals ("Member", "User", "You") who access or use the judi44.win platform and all associated services. By registering an account with judi44, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1. Data Controller

judi44 is the data controller for personal data collected through the judi44.win platform. As data controller, judi44 determines the purposes for which and the means by which your personal data is processed. judi44 operates under an international gaming authority licence and is subject to the data protection obligations applicable under that licence framework.

2. Personal Data We Collect

judi44 collects the following categories of personal data from Members:

• Identity Data: Full legal name, date of birth, Malaysian IC (MyKad) number or passport number, nationality, and a photograph (selfie) for KYC verification purposes;
• Contact Data: Email address, mobile phone number, and residential address in Malaysia (whether in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or elsewhere);
• Account Data: Username, encrypted password, account registration date, account status, and account activity history;
• Financial Data: Payment method details (e-wallet identifiers for Touch 'n Go eWallet, Boost, GrabPay, and DuitNow; masked bank account numbers for FPX transactions; masked card details for Visa and Mastercard transactions), deposit history, withdrawal history, wallet balance, and transaction records;
• Gaming Data: Betting history, game session records, bonus usage, wagering activity, and responsible gaming tool settings;
• Technical Data: IP address, device type, operating system, browser type, device fingerprint, and session timestamps;
• Communications Data: Records of communications with judi44 customer support, including live chat transcripts and email correspondence.

3. How We Collect Your Data

judi44 collects your personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings;
• Automatically: When you use the judi44 platform, we automatically collect technical data through cookies, web beacons, server logs, and similar technologies;
• From third parties: judi44 may receive identity verification data from KYC service providers, payment confirmation data from payment processors, and fraud-related data from fraud detection service providers.

4. Purposes of Processing

judi44 processes your personal data for the following purposes:

• To create and manage your judi44 Account and provide access to the Platform's services;
• To process deposits, withdrawals, and other financial transactions in Malaysian Ringgit (MYR);
• To verify your identity and age (21+) in compliance with our regulatory obligations;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct;
• To comply with regulatory reporting requirements under judi44's international gaming authority licence;
• To communicate with you regarding your account, transactions, security alerts, and policy updates;
• To improve the judi44 platform, personalise your experience, and analyse usage patterns;
• To provide and administer bonuses, promotions, and the VIP loyalty programme;
• To enforce judi44's Terms and Conditions and other applicable policies;
• To send marketing communications where you have consented or where judi44 has a legitimate interest to do so.

5. Legal Basis for Processing

judi44 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform judi44's obligations under the Member Agreement, including account management, transaction processing, and service delivery;
• Legal obligation: Processing required to comply with judi44's regulatory obligations, including KYC, anti-money laundering checks, and regulatory reporting;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where judi44's interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained.

6. Data Sharing

judi44 does not sell your personal data to third parties. judi44 may share your personal data with the following categories of recipients:

• Payment processors: E-wallet providers (Touch 'n Go, Boost, GrabPay, DuitNow) and financial institutions (Maybank, CIMB, Public Bank) for the purpose of processing your financial transactions;
• KYC and identity verification providers: Third-party services engaged to verify your identity documents and perform age verification;
• Fraud detection and security service providers: Third parties engaged to detect and prevent fraudulent activity on the judi44 platform;
• Regulatory authorities: Where required by judi44's international gaming licence obligations or by applicable law, including law enforcement authorities in Malaysia or internationally where there is a legal obligation to disclose;
• IT and cloud infrastructure providers: Service providers that host judi44's platform infrastructure and data storage systems, subject to appropriate data protection agreements.

All third-party service providers are contractually required to process your data only as instructed by judi44 and in accordance with applicable data protection law.

7. International Data Transfers

judi44 operates internationally and your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, judi44 ensures that appropriate safeguards are in place — including contractual data transfer agreements with the relevant processors — to ensure that your data receives a comparable level of protection to that required under judi44's licensing obligations.

8. Data Retention

judi44 retains your personal data for as long as is necessary for the purposes set out in this Policy and to comply with judi44's regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of 5 years following Account closure, as required under anti-money laundering regulations;
• Financial transaction records are retained for a minimum of 7 years;
• Gaming activity records are retained for a minimum of 3 years;
• Support communications are retained for 2 years.

Upon expiry of the relevant retention period, personal data will be securely deleted or anonymised unless retention is required by a specific legal obligation.

9. Cookies and Tracking Technologies

judi44 uses the following categories of cookies on the judi44.win platform:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged into your judi44 Account. These cannot be disabled without affecting Platform functionality;
• Performance and analytics cookies: Used to understand how Members use judi44, which pages are visited most, and where errors occur. This data is aggregated and anonymised;
• Functional cookies: Used to remember your preferences, such as preferred language and display settings;
• Marketing cookies: Used to deliver relevant promotions where you have consented to receive marketing communications from judi44.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your judi44 Account.

10. Your Data Rights

As a judi44 member, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data judi44 holds about you;
• Right of rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to judi44's legal retention obligations;
• Right to restrict processing: You may request that judi44 restrict the processing of your data in certain circumstances;
• Right to data portability: You may request your personal data in a structured, machine-readable format;
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, contact judi44 support via live chat or at [email protected]. judi44 will respond to all data rights requests within 30 calendar days.

11. Children's Privacy

judi44 is strictly an adult platform. Registration and use of judi44 is prohibited for individuals under 21 years of age. judi44 does not knowingly collect personal data from individuals under 21. If judi44 becomes aware that an Account has been created by or on behalf of an underage individual, the Account will be immediately suspended and any data collected will be deleted, subject to any mandatory regulatory retention obligations.

12. Marketing Communications

judi44 may send you marketing communications about judi44 promotions, new games, and offers where you have consented to receive such communications at registration or where judi44 has a legitimate interest to do so as an existing Member. You may withdraw consent to marketing communications at any time by contacting judi44 support or updating your communication preferences in your Account settings. Withdrawal of marketing consent does not affect the lawfulness of processing conducted prior to withdrawal.

13. Security Measures

judi44 implements the following technical and organisational measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data in transit;
• Encrypted storage of sensitive data at rest, including identity documents and financial information;
• Role-based access controls limiting judi44 employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments by independent third parties;
• Multi-factor authentication requirements for judi44 staff accessing systems containing personal data;
• Incident response procedures for rapid detection and management of data security incidents.

14. Changes to This Privacy Policy

judi44 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. The date of the most recent revision is displayed at the top of this Policy. Material changes to this Policy will be communicated to Members via account notification or email. Continued use of judi44 following the publication of any revised Policy constitutes acceptance of the updated terms.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or judi44's data processing practices, please contact the judi44 Data Protection team via:

• Live Chat: Available 24/7 through the judi44.win platform, average response 3–5 minutes;
• Email: [email protected] (plain text — not a clickable link).

judi44 is committed to resolving all privacy-related enquiries promptly and transparently.